Registration FAQs

Below are several frequently asked questions. Select a category from the list below and find specific questions related to that category. If you have a question that isn’t answered below, please contact Register@ConferenceSolutionsInc.com.

Conference Information | Online Registration | Policies | Credits and Materials

Conference Information

Where will conference registration be located?

All sessions for the NHRMA 2025 Conference & Tradeshow will take place at the Egan Convention Center in Anchorage, Alaska located at 555 W. Fifth Avenue Anchorage, AK 99501.

I would like to reserve a hotel room in Anchorage. Which hotel should I contact?

Visit the Accommodations Page for information on the Hotel Captain Cook, NHRMA’s host hotel.

What is included in the Conference registration fee?

Standard Conference Pass: Standard Conference registration includes entry to the Tradeshow, concurrent sessions and general sessions, refreshment breaks, two breakfasts, two lunches, and a reception on Wednesday evening.
All-Access Conference Pass: All-Access Conference registration includes everything listed in the Standard Conference Pass plus access to the Executive Forum sessions (for senior-level HR registrants only).
VIP All-Access Conference Pass: VIP All-Access Conference registration includes everything listed in the All-Access Conference Pass plus VIP benefits which allows attendees to skip the registration line at the conference for a hassle-free experience, reserved seating at all general sessions and includes a $100 donation to the SHRM foundation.

Who qualifies for the SHRM Member registration fee?

A paid member of the Society for Human Resource Management (SHRM) in good standing. Please click here for more information on SHRM Membership.

Can I just attend one day of the Conference?

Yes, one-day options are available for purchase through the registration site. One-Day Conference Registration fees include entry to the Tradeshow (on Wednesday and Thursday only), workshops, general sessions, and conference meals scheduled for the selected day.

Which workshops are considered Pre-Conference Workshops and require an additional fee?

Pre-Conference Workshops are offered on Wednesday, September 24 from 9:00 am - 12:00 pm. These workshops are NOT included in Full Conference or One-Day registrations and require payment of an additional fee.

What is the NHRMA Executive Forum?

The NHRMA Executive Forum is an interactive forum designed specifically for seasoned HR professionals looking to get more than a few simple takeaways. This session will allow for a deeper dive into the content and provide experiential learning-focused opportunities, full of innovative best practices and concrete takeaways.

I have some dietary restrictions or need accommodations. How do I inform the Conference Planners?

Dietary restrictions or accommodations information is entered during the registration process. A member of our team will be in contact to assist you, as needed. Please note that due to vendor limitations, some requests may be combined (i.e. receiving a meal that is dairy-free, gluten-free, and vegetarian) or not accommodated.

Online Registration

I am having trouble getting started with the online registration.

Please click here to visit the NHRMA registration website. Select the “New Registration” button and follow the subsequent prompts.

Each registrant is identified by their email address; if you have already registered or someone has registered on your behalf using your email address, you will not be able to use that email address again. Please contact the Registration Manager for further assistance: Register@ConferenceSolutionsInc.com.

I cannot find my Registration Confirmation email.

A registration confirmation email is sent automatically once you have completed your online registration. It serves as your official invoice and is sent to the email address you used to register (as well as the email in the “additional email address” field, if entered).

If you have not received your registration confirmation, please follow these steps:

Wait 60 minutes after registering. Occasionally registration confirmations are slightly delayed if the system is particularly busy.
Check your clutter and spam folders. The subject of the email will be “Confirmation for NHRMA 2024 Conference and Tradeshow”.
Email Register@ConferenceSolutionsInc.com and request that your registration confirmation be resent.

How do I edit my contact information or add items to my order after I have already made my purchase?

Please email Register@ConferenceSolutionsInc.com to request any modifications to your contact information. If you would like to edit the selections you made when you submitted your registration, you can login by clicking here to modify your registration record. Please email Register@ConferenceSolutionsInc.com for assistance.

I selected "check" as my payment option, but now I want to pay with a card.

Visit the Modify Registration page and enter your email address and reference number (found in your registration confirmation email). You will be directed to the payment page where you can select “credit card” and enter your payment details.

Policies

I need to cancel my registration. What is the cancellation policy?

We are happy to accommodate a refund for your purchase if you are unable to find a substitute prior to the deadline. All cancellations must be submitted in writing by emailing Register@ConferenceSolutionsInc.com and received by August 20, 2025 to receive a partial refund, less a 20% administrative fee. No refunds will be issued for cancellations received after August 20, 2025. Credit card refunds must be made to the same account used for payment. We are unable to offer a refund of any kind after August 20, 2025.

I still want to attend the Conference but need to cancel one of my optional agenda items. What is the cancellation for optional agenda items?

Cancellations of optional agenda items, such as Pre-Conference Workshops and special sessions received by August 20, 2025, will receive a full refund. We are unable to offer a refund after August 20, 2025. Optional agenda items are non-transferable at any time.

I can no longer attend the Conference, but my colleague is available. What is the substitution policy?

Know someone else who is interested in attending? Substitution requests can be made simply by emailing Register@ConferenceSolutionsInc.com. Substitutions will be transferred at the same rate as the original registration. Substitutions can be initiated by the original registrant until the pre-registration deadline or at the onsite registration desk. A unique registration link will be shared upon the substitution request to allow the substituting registrant to select any optional individual items and to process payment for the $50 substitution fee. Optional individual items (such as a Pre-Conference Workshop) are non-transferable and will be refunded to the original registrant if substitution request is made prior to the cancellation deadline of August 20, 2025.

Credits and Materials

Are there any continuing education credits available for this Conference?

Yes, the Conference Committee has applied for HRCI and SHRM Certification credits based on the current schedule.

Can I obtain a Certificate of Attendance?

You will not obtain a Certificate of Attendance for the conference itself, but you will receive certification of the sessions you attended to apply for credits.

After the Conference, how do I submit my HRCI or SHRM Certification credits?

Please use the Recertification Credit Form that will be emailed to you to keep track of the workshops you attended. For questions about recertification policies and procedures, please visit the recertification page at www.hrci.org or www.shrm.org.